New Step by Step Map For samanaga

Vitality Alternatives Service provider Samanga provides comprehensive photo voltaic methods to consumers in Uganda and Kenya, which includes all the things from solar panels to inverters. We've got proven a solid customer base that spans govt agencies, personal enterprises, and general consumers.

The catalog sorts defining All those companies are dynamic and might be configured to fit specific use circumstances, with very little to no coding necessary.

Why is FinancesOnline free? FinancesOnline is accessible for free for all organization professionals interested in an productive way to search out top-notch SaaS remedies. We will be able to keep our service cost-free due to cooperation with many of the vendors, who are prepared to shell out us for visitors and gross sales alternatives provided by our Internet site.

With Samanga, you’re not merely employing A different IT organization, you’re partnering with highly professional pros who will exceed your expectations.

Your IT help might also document best methods and customary challenges and cull them into FAQs inside the Samanage’s Information Foundation. This by yourself can cut down resolution workload so IT guidance can concentrate on fixing extra complicated problems.

This gives providers Considerably agility to scale their support infrastructure as small business expands or contracts. The vendor provides a quotation dependant on the number of guidance brokers and asset products. Irrespective of whether you may have five or five hundred brokers, your pricing plan is often personalized to match your IT operational scale.

We provide Experienced conclusion to end options which include; consulting, procedure and computer software style, technique integration, check here supply & installation of software program & components, provision of help & maintenance and commissioning. about us

For IT pros Doing the job the company desk, we provide an integrated experience to bring alongside one another all related documents (such as, property or awareness foundation posts associated with an incident or modify data connected to a dilemma), Therefore the agent can see all the information available to expedite the resolution.

In a matter of months, we ended up ready to streamline our provider requests and supply flows by offering All people–the large boss to assistance brokers to rank and file throughout departments–greater visibility in their requests. Furthermore, an agent can speedily elevate a ticket by simply clicking the “+” button to the interface.

SWSD includes a configurable Personnel Provider Portal, making it possible for workers to help make their assistance requests, open and keep track of their tickets, and uncover rapid methods in the expertise foundation. The portal’s appear and feel can be tailored for your branding needs, and

Smart solutions are created determined by keyword matching from historical Assessment of comparable problems—Those people solutions supply knowledge base content or similar incidents, advising the agent on the most beneficial steps to just take following.

There’s very little one of a kind with regard to the Know-how Base–look for, tags, edit, documentation are all common features–other than to state that it’s backed by a responsible ITIL-compliant backend.

Second, he pointed out that Samanage allows you to oversee the whole asset lifecycle. You also get crucial data beyond the specs on the asset. “The agent then studies back again everyday to Samanage with information points of desire concerning the asset’s effectiveness, site together with other essential facets.”

You can have an IT provider desk only, an asset administration provider only or an built-in Remedy. Samanage is suitable for whole ITIL compliance; expectedly, big businesses will find it aligned with their assistance desk workflows. Nevertheless, the answer remaining a cloud provider, is additionally scalable to the wants of modest and medium enterprises.